
Returns
14-Day Return Policy:
We strive for complete customer satisfaction. If you are not satisfied with your purchase, you have the right to return any eligible product within 14 days of receipt for a refund or exchange. To initiate a return, please contact us at info@prevaut.com with your order number and reason for return. We will provide you with a return authorization and prepaid shipping label.
Conditions for Return:
To qualify for a return, the product must meet the following conditions:
- The item must be in its original, unused condition and returned in its original packaging.
- All tags, certificates of authenticity, and accessories (where applicable) must be intact and included in the return shipment.
- Any signs of wear, damage, or alterations will result in rejection of the return, and the product will be sent back to you.